TERMS OF SERVICE

OVERVIEW

This website is operated by JOYNEST. Throughout the site, the terms "JOYNEST", "we", "us", and "our" refer to JOYNEST.

By accessing our website, placing an order, or using any services provided through our website, you agree to be bound by these Terms of Service, as well as any policies referenced herein, including our Privacy Policy, Shipping & Delivery Policy, Return & Replacement Policy, and Order Cancellation & Modification Policy.

If you do not agree with these Terms of Service, you should not access or use our website or services.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Continued use of our website following any changes constitutes acceptance of those changes.

1. ELIGIBILITY

By using this website, you represent that:

  • You are at least the age of majority in your jurisdiction; or

  • You have obtained permission from a parent or legal guardian to use this website.

You agree not to use our products, services, or website for any unlawful purpose or in violation of any applicable laws or regulations.

2. PRODUCTS AND SERVICES

JOYNEST offers custom-made and personalized products.

Many products are manufactured based on customer-selected designs, sizes, colors, artwork, personalization details, or other specifications provided during the ordering process.

Because personalized products are produced specifically for each customer, they may be subject to special cancellation, modification, replacement, and return restrictions as described in our policies.

We reserve the right to modify, discontinue, limit, or refuse any product, service, or order at our sole discretion.

3. PRODUCT INFORMATION

We strive to display product descriptions, colors, images, and specifications as accurately as possible.

However, actual colors and appearance may vary depending on monitor settings, device displays, lighting conditions, manufacturing processes, and other factors beyond our control.

We do not guarantee that product images displayed on your device will perfectly match the final product.

4. PRICING AND AVAILABILITY

All prices are subject to change without prior notice.

We reserve the right to modify product pricing, discontinue products, limit quantities, or refuse orders at any time.

Product availability may change without notice.

5. ORDER ACCEPTANCE

We reserve the right to refuse, limit, cancel, or reject any order at our discretion.

This may include orders that:

  • Contain inaccurate information

  • Appear fraudulent

  • Violate applicable laws

  • Violate these Terms of Service

  • Cannot be fulfilled due to inventory or operational limitations

If an order is cancelled after payment has been received, JOYNEST will notify the customer using the contact information provided during checkout.

6. CUSTOMER RESPONSIBILITIES

You are responsible for ensuring that all information provided during checkout is accurate and complete, including:

  • Name

  • Shipping address

  • Billing information

  • Contact information

  • Product specifications

  • Personalization details

JOYNEST is not responsible for delays, errors, or additional costs resulting from incorrect information submitted by the customer.

7. PERSONALIZED PRODUCTS

Customers are solely responsible for reviewing all personalization details before placing an order.

This includes but is not limited to:

  • Names

  • Dates

  • Messages

  • Uploaded artwork

  • Design selections

  • Product options

  • Sizes and colors

Once production has started, personalized orders may not be cancelled, modified, returned, or refunded except as described in our Order Cancellation & Modification Policy and Return & Replacement Policy.

8. THIRD-PARTY SERVICES

Our website may integrate services provided by third parties, including payment processors, shipping carriers, analytics providers, advertising partners, and other service providers.

We do not control and are not responsible for the policies, content, or practices of third-party services.

Use of third-party services may be subject to their own terms and policies.

9. USER SUBMISSIONS

Any feedback, suggestions, reviews, comments, or other content submitted to JOYNEST may be used by JOYNEST for business, marketing, operational, or service-improvement purposes.

You agree that any content submitted by you:

  • Does not violate any law

  • Does not infringe any third-party rights

  • Does not contain malicious software

  • Is not misleading, fraudulent, abusive, or defamatory

JOYNEST reserves the right to remove or refuse any user-submitted content at its discretion.

10. PROHIBITED ACTIVITIES

You may not use the website:

  • For unlawful purposes

  • To violate intellectual property rights

  • To transmit malware, viruses, or harmful code

  • To interfere with website security

  • To collect personal information of other users

  • To engage in fraudulent or deceptive activities

  • To scrape, copy, or misuse website content without authorization

Violation of these restrictions may result in termination of access to our services.

11. DISCLAIMER OF WARRANTIES

The website, products, and services are provided on an "as is" and "as available" basis.

JOYNEST makes no warranties, express or implied, regarding:

  • Website availability

  • Service reliability

  • Accuracy of information

  • Product suitability for a particular purpose

  • Uninterrupted operation of the website

Use of our website and services is at your own risk.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, JOYNEST shall not be liable for any indirect, incidental, consequential, special, punitive, or economic damages arising from:

  • Use of the website

  • Inability to use the website

  • Delayed shipments

  • Product availability issues

  • Third-party service failures

  • Unauthorized access to data

  • Any other matter relating to our products or services

Our total liability shall not exceed the amount paid by the customer for the affected order.

13. INDEMNIFICATION

You agree to indemnify and hold harmless JOYNEST, its owners, employees, contractors, service providers, and affiliates from any claims, liabilities, damages, losses, or expenses arising from:

  • Your violation of these Terms

  • Your misuse of the website

  • Your violation of applicable laws

  • Your infringement of third-party rights

14. SEVERABILITY

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

15. TERMINATION

JOYNEST may suspend or terminate access to the website or services at any time if we believe a user has violated these Terms or engaged in prohibited conduct.

Any obligations or liabilities incurred prior to termination shall survive termination.

16. GOVERNING POLICIES

Your use of the website is also subject to the following policies:

  • Privacy Policy

  • Shipping & Delivery Policy

  • Return & Replacement Policy

  • Order Cancellation & Modification Policy

  • Intellectual Property Policy

These policies are incorporated into and form part of these Terms of Service.

17. CHANGES TO THESE TERMS

JOYNEST reserves the right to update these Terms of Service at any time.

Updated versions will be posted on this page. Continued use of the website after changes become effective constitutes acceptance of the revised Terms.

18. CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to:

Email: joynestcs@gmail.com